File a Claim
Travel protection claims are handled by Play Travel Protection and their claims administrators
Claims Are Handled by Play Travel Protection
Play Travel Protection is the claims portal operated by RentalGuardian, the authorized claims administrator for the Nationwide and Crum & Forster policies sold on this site. All travel protection claims are processed there. The claims process and options are detailed on the portal.
Start a Claim at Play Travel ProtectionClaims Contact by Region
Common Claim Types
Trip Cancellation
Cancelled before departure due to covered reason
Trip Interruption
Trip cut short due to covered reason
Trip Delay
Additional expenses due to travel delays
Medical Emergency
Medical expenses or evacuation during trip
Baggage Loss
Lost, stolen, or damaged baggage
Accidental Death & Dismemberment
Coverage for accidents during travel
Claim forms for each type are available on the Play Travel Protection claims page .
Ready to File Your Claim?
Visit the Play Travel Protection claims portal to start your claim
Start a Claim